Good questions are part of learning.
Have questions about lessons, scheduling, or whether Silver Sign is right for you? Here are answers to some common questions.
Do I need prior ASL experience?
No! You don't need any previous ASL experience. Our Absolute Beginner service is designed for students who are starting from scratch.
Is this ASL or Signed Exact English?
Our tutoring focuses on American Sign Language (ASL), including its grammar, vocabulary, and natural signing patterns. ASL is a distinct language from English, rather than simply English expressed through signs.
What types of tutoring do you offer?
We offer several options depending on your goals, including Absolute Beginner, Conversational Fluency, ASL Missionary Prep, Family ASL, and Classic Tutoring for students who want help with an existing class or course.
Can I get help with my ASL class?
Yes! Classic Tutoring is designed for students who are already taking an ASL class and want additional support with their course material, assignments, vocabulary, or practice.
What do I need for a session?
You'll need a phone, tablet, or computer with a camera, a reliable internet connection, and enough space for your hands and upper body to be visible. Good lighting is helpful, but you don't need any special equipment.
How long is a tutoring session?
Our standard tutoring sessions are 45 minutes long. This gives us enough time to learn new material, practice using ASL, and review what you've learned without making the lesson feel overwhelming.
Are lessons online?
Yes! Silver Sign currently offers online ASL tutoring through video calls, allowing you to learn from wherever you are.
Can I book just one lesson?
Yes. Individual lessons are available, so you don't have to commit to a package to get started. We also offer an 8-lesson bundle with 10% off each appointment.
What is included in the 8-lesson bundle?
The bundle includes eight tutoring appointments that can be used with any of our available services. When you schedule all eight, you receive 10% off each appointment.
What if I need to cancel or reschedule?
We understand that plans can change. If you notify us at least 24 hours before your scheduled appointment, you can receive a refund for that appointment. Please contact us as soon as possible if you need to cancel or reschedule.
We're happy to help.
If you don't see your question answered here, send us a message. We'd be happy to talk through your goals and help you figure out where to begin.